You can identify a hand-painted work by examining the brushstrokes, texture, and shading. Authentic handmade paintings have natural variations, visible brushwork, and textured surfaces that you won't find in printed reproductions. Each piece is one-of-a-kind with its own character and imperfections that make it special.

Our standard delivery time is 7-12 business days. This timeframe allows us to prepare your order with care and ensure it reaches you in perfect condition. Delivery is available Pan-India, and we use secure packaging to protect your artwork during transit.

Yes, we offer Pan-India delivery. We ship to all locations across the country with secure packaging to ensure your handmade artwork arrives safely. All deliveries are tracked and insured for your peace of mind.

We accept custom commissions for paintings. You can request specific themes, sizes, colors, or styles. Please visit our Customise page or contact us directly at contact@chitrakala.shop to discuss our custom artwork requirements.

We offer various standard sizes for our collections. For custom requirements, we can create bespoke sizes tailored to your space and preferences. You can also request specific themes, traditional styles, or personalized elements to match our vision.

We work directly with artists and keep our margins minimal to ensure affordable pricing without compromising quality. By cutting out unnecessary middlemen and galleries, we pass the savings directly to our customers while ensuring artists are fairly compensated.

Keep our painting away from direct sunlight and moisture. Dust gently with a soft, dry cloth. If our painting comes unframed, consider framing it promptly to protect it from damage. Avoid hanging it in damp areas like bathrooms.

We accept two convenient payment methods: UPI and Cash on Delivery. Choose the method that works best for you at checkout. Both options are secure and straightforward.

Due to the nature of handmade paintings, returns and refunds are not available. Each artwork is custom crafted with time, effort, and materials invested by our artists. We ensure quality checks before dispatch, so you receive the best product. If you have concerns about your order, please contact us directly for assistance.